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Paul has worked an array of organisations across New Zealand including the Ministry of Education, Sport New Zealand and Auckland Council. He’s done this through speaking, authoring and facilitating to boost engagement across different workplaces. In the past, he’s worked in public policy with the Ministry of Justice (in New Zealand), supported youth wellbeing with Lifehack, and create the Engagement Canvas, used by dozens of government organisation and, written Virtually Productive, a guide to have more worthwhile, high quality meetings.
Top 3 quotes from the episode
Top 3 quotes from the episode
“if you haven't said to yourself, well, I want to achieve these three things, then the day's always going to feel like a bit of a failure.”
“Any question that starts with why is probably an unhelpful question because you immediately feel blamed”
“Let's set an anchor, and let's ensure that we've got something to celebrate at the end and then the behaviour in the middle will take care of itself, right? So, all of that work around habit change is about making something hard, easier."
Alternatively, here's the episode...
Alternatively, here's the episode...
Show Notes
Show Notes
What does it mean to be a facilitator? (1:11)
Engagement at work (3:31)
The COM-B Model of behaviour change (12:24)
Rapid fire questions (22:15)
Crafting a mantra (25:18)
Rethinking the value and application of behaviour change (29:21)
Asking better questions (31:51)
Getting meaningful feedback (36:32)
Question for me (42:10)
More quotes from the episode
More quotes from the episode
“when there's so many good things I could do, actually strategy is about asking, well, what are the good things that I'm not going to do?”
“So C is capability. Do I know how to do something? That's knowledge, that's your skills, that's your expertise. And the problem, or the main mistake that I see people making, both individually and organizationally, is they focus there primarily."
“The only way you get better at something is by being out in the arena, in the real world, putting stuff out there"
"there's unlearning that goes on, even just to realize, how have I been programmed so far? What are the beliefs that I've currently got"
“framing is setting that big picture and giving people an idea of why are you asking these questions and where do you want to take me. And until I've got that picture, I'm going to distrust the questions that you're asking me because I'm not going to be sure on why you're asking me.”
“anytime you can get more specific in your question, you're going to get a better answer.”
"the most helpful thing, which you just did then was starting a question with what often will get you 80 percent of the way to a more useful question because it forces you to be more specific.”
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